Module1: Objectives

After taking this training, you should be able to:

Describe the Cisco ThousandEyes solution and its high-level use cases

Identify different types of ThousandEyes agents and supported tests

Describe different Enterprise Agent deployment options, requirements, and procedures for agent deployment

Describe different ThousandEyes test types

Compare Thousand Eyes web layer tests

Describe the role of an Endpoint Agent

Deploy and Configure an Endpoint Agent

Utilize ThousandEyes when performing the root cause analysis

Discuss the challenges that ThousandEyes Internet Insights can address

Describe the role and configuration of default and custom alerts

Distinguish between usability of dashboards and reports

Utilize ThousandEyes to monitor solutions end-to-end

Describe how to perform system administration

Module2: Prerequisites

Before enrolling in this course, you should have:

Basic understanding of network fundamentals

Basic understanding of Internet Control Message Protocol (ICMP), User Datagram Protocol (UDP), Transmission Control Protocol (TCP), HTTP, SSL, and DNS protocol

The following Cisco course may help you meet these prerequisites:

Implementing and Administering Cisco Solutions (CCNA®)

Module3: Course Outline

Introducing Cisco ThousandEyes

Introducing Cisco ThousandEyes Agents and Tests

Deploying Enterprise Agents

Describing ThousandEyes Routing, Network DNS, and Voice Tests

Describing Cisco ThousandEyes Web Tests

Introducing Endpoint Agents

Deploying Endpoint Agents

Troubleshooting with Cisco ThousandEyes

Using Internet Insights

Configuring Alerts

Customizing Dashboards and Reports

Monitoring Solutions

Administrating the System

Module4: Lab Outline

Navigating through the ThousandEyes Portal

Creating BGP Test

Verification of BGP Test

Web and Page Load test using Cloud Agents

Configuring Network Test

Deploying Enterprise Agent

Deploying Thousand Eyes Virtual Appliance EA

Configure and Validate DNS Test

Configuring and Validate Voice Test

Deploying and Verifying Endpoint Agent on a client machine

Configuring End Point Agent Test

Configuring and Validating Alerts

Building Quick View Dashboards

Generate different ThousandEyes Reports

General Account Administration

Contact Us